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Top 10 Tips How To Leave A Voicemail Message To Ensure People Call You Back


There are times when the person you are trying to contact thru the phone is not available and you have the option to leave a voicemail message. This in itself isn’t difficult, but here are some suggestions to make listeners of your voice message more inclined to call you back.

  1. Deliver your message in a tone that is professional-sounding yet not impersonal.

    - Be upbeat, but not overly so that you sound like a DJ on the radio

    - Be professional-sounding, but not to the point that you come across as stuffy

    - Be personable, but try not to sound too familiar with your contact

  2. There is nothing wrong with using a script, but make sure your voice message doesn’t sound like you are using one. Try to practice delivering your message beforehand and do not use it until you can do it smoothly and calmly without giving away the fact that you have a script in hand.

  3. Keep your message simple and to the point. Your listener will not be in the mood to give you business if they feel that you are not organized enough to give a brief and concise voicemail message. Instead they will feel that you are merely wasting their time and will probably not even listen to your message all the way through.

  4. Deliver your message in a slow and clear manner. If you sound harassed or in a rush, you might give an impression to your listener that they are just another item to cross out on your to-do list for the day. What you are really after here is to make listeners feel that they are important.

  5. Your voice message needs to say (in this order): your phone number, your first name and last name, the reason for your call, your phone number. Repeating your contact number at the start and end of the message is significant, because it helps your listener recall this information easily without having to backtrack thru your message (which is annoying).

  6. A brief and concise voicemail message will have a better reception than a message that is full of gimmicks. While there is nothing wrong in trying to attract the interest of the listener, you run the risk of not being taken seriously by leaving mysterious messages with practically no substance (e.g. “This could be your lucky day! Call <your name> at <phone number> now!”). This kind of message can also be frustrating or annoying for some listeners.

  7. Be yourself, in the sense that you don’t sound fake, robotic, overly cheerful or enthusiastic or plain weird.

  8. Remember that asking your listener to call you back is not the only option. You can let them know that YOU plan to contact them again. This makes your listener feel less pressured while letting them know at the same time that you intend to pursue the connection to get their business.

  9. Save your sales pitch for when you are actually talking to the person you are trying to contact. Keep your message short and simple.

  10. What if your listener calls you back and gets YOUR voicemail? Tips 1-7 and 10 also apply to creating an outgoing voicemail greeting. You must always be conscious of the image you are projecting to potential and existing customers, right down to the outgoing voicemail greeting that you use.